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Terms & Conditions of Hire

The Wickbourne Centre is a versatile facility suitable for all ages. All rooms are accessed from a central open space where guests can wait and relax. There are shared kitchen and toilet facilities for all users.

  • Details of the hire purpose must be provided by the Hirer at the time of booking. We reserve the right to refuse or cancel any booking.
  • We reserve the right to levy an additional charge for any services or facilities provided at an event which have not been agreed beforehand.
  • The full hire cost is payable by the Hirer within 30 days of booking, or 7 days prior to the event – whichever is sooner
  • The Hirer is responsible for all cleaning and the premises must be left in the condition in which it is found prior to the event.
  • The Hirer is responsible for any damage incurred to any part of the site, building and contents. Any damages shall be paid for upon written confirmation of the total costs of repairs or replacement.
  • A full refund of the deposit will be given, providing premises are left in a satisfactory condition. Partial refunds will be given based on the cost of replacing or repairing items. The decision of the centre is final.
  • In case of cancellation by the hirer, there is a 10% handling fee for bookings cancelled up to 7 days before the event, 50% for cancellations between 7 days and 48 hours before the event, and 100% for cancellations within 48 hours.
  • A nominated person will lock/unlock, and will go through emergency procedures with the Hirer on arrival. No other persons will be admitted to the building without the Hirer present.
  • All events must finish by 10.30pm and the Centre vacated by 11.00pm. There can be no variation to this deadline.
  • All electrical devices brought onto the premises must be safety tested to current standards and have certificate available on request.
  • The use of artificial smoke machines is not permitted due to the possibility of triggering the fire alarm system.
  • No decoration shall be put up except by prior agreement. No decoration of a flammable nature shall be used and decoration must not cause any stain or damage to the premises.
  • Furniture and other items are not to be moved by the Hirer without prior permission.
  • Fire doors are not for ventilation and must only be opened in an emergency. The Chapel is provided with air conditioning to regulate the temperature.
  • There is a No Smoking and Vaping policy for the whole site, including outside areas.
  • The Hirer is responsible for ensuring guests only use the parts of the building they have hired. All other areas of the building including play equipment, Reception and the Main kitchen is out of bounds at all times.
  • The Hirer is responsible for arranging proper insurance and safety for all activities undertaken. The Centre will not accept liability for third party events.
  • Please show consideration to our neighbours. Keep noise to a minimum when entering and leaving the building, and discourage guests from congregating outside.
  • Alcohol may not be consumed on the premises without prior permission. Hirers wishing to sell alcohol will need a mobile bar with the appropriate license in place.
  • For parties serving alcohol, hirers should have nominated adults monitoring the door to discourage uninvited guests and prevent trouble.
  • The Wickbourne Centre reserve the right to amend these terms at any time, providing written notice to existing bookings.

Last updated: August 2023